Outsourcing Investment Management Performance Measurement

The future's bright, the future's outsourcing?


Date: July 2004
Author: Jim Trotter
Price: £500 to non-members of the Investit Intelligence Member service

Many asset management companies are considering outsourcing performance measurement functions. But, before they do this, they need to understand exactly what role their performance teams play and carefully consider how much value an outsource provider can add, compared to an in-house function. This report is an invaluable decision-making tool.

The role of performance teams has changed considerably over the last 15 years. The detail, frequency and timeliness of performance measurement team deliverables has become more aggressive. Asset managers and their clients now want monthly, weekly and even daily performance information - the average performance team now spends more time on regular production and maintenance tasks than it does on value-adding analytics.

A prime driver to outsource is to handover routine production activity - much of which is regular checking of back office results. In addition, many asset management companies see outsourcing as a way of accessing superior staff and systems. Perhaps surprisingly, cutting cost isn't a major factor. While smaller companies may see some savings, the complexities of larger companies' models means economies of scale are hard to achieve. However, the size and importance of performance measurement functions makes outsourcing a complex task. Asset managers will benefit from guidance.

This report explores all of these issues and offers useful and, importantly, practical guidance on the problems asset management companies face when considering outsourcing performance measurement - and how to address them.

Investit's Intelligence research is based on interviews with 23 asset managers and performance measurement practitioners and 10 outsource providers.


Table of contents

Management Summary   3
1.0 Introduction   5
1.1     Report structure   6
1.2 Methodology   7
1.3 A glossary   8
2.0 What are Corporate Data Projects?   13
2.1 What do we mean by a corporate data project?   14
2.2 The evolution of corporate data   18
3.0 Why are Corporate Data Projects Important?   23
3.1 Changes in the regulatory environment   24
3.2 Client servicing   24
3.3 Investment performance   24
3.4 New product initiatives   25
3.5 Operational efficiency   25
3.6 Outsourcing   26
3.7 Increased demands for business intelligence   26
3.8 IT drivers for change   26
4.0 Market experience of Corporate Data Projects   29
4.1 Experiences of the investment managers   30
4.2 Experiences of the vendors   37
4.3 Infrastructure vendors   43
4.4 Retail industry experience   44
4.5 Alignment between investment managers and vendors   46
5.0 Approaches Adopted   49
5.1 Project management and governance   50
5.2 Responsibilities for data management   52
5.3 Approaches to corporate data architectures   55
6.0 Key messages   61
6.1 The time is right for data projects   61
6.2 The benefits are both strategic and specific   62
6.3 Key points for consideration   63


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