Front Office Systems and e-trading

The never-ending journey


Date: June 2005
Author: Clare Vincent-Silk
Price: £500 to non-members of the Investit Intelligence Member service

Front office systems replaced basic spreadsheet applications and paper processes and have grown to provide a sophisticated integrated support tool for fund managers, dealers and compliance officers. Asset managers now need a system that can support a more structured and standardised investment approach, as well as an increasingly complex and regulated marketplace.

COOs of asset management companies are still investing in front office systems, because many original expectations of these systems have not yet been met. Changes in regulation, the types of assets that need to be supported and advances in technology mean it's a never-ending journey. This report investigates what front office systems were initially expected to deliver and how many of those benefits have actually been realised. What lessons have been learned to make future implementations easier? What lies ahead?

This report gives a history of what the drivers were for implementing front office systems, and how these have changed. Importantly it sets out the benefits of a good front office system implementation and gives hands on advice on avoiding the pitfalls. There are innovative things happening in buy-side dealing that are moving in from the sell side. The report also shows how these will impact front office systems and what asset managers need to think about next.

For this research, Investit questioned over 27 UK and global fund management companies, a large number of front office system vendors, the IMA and investment banks.


Table of contents

Management Summary   1
1.0 Introduction   3
1.1     Scope   4
1.2 Methodology   6
2.0 History and Scene Setting   7
2.1 The evolving business   8
2.2 What system support was available?   10
2.3 What were the key drivers of investment?   11
2.4 The vendors   12
2.5 The changing client market   15
3.0 Case Studies   17
3.1 Case Study 1 - Keeping Focused   18
3.2 Case Study 2 - Second Time Around   20
3.3 Case Study 3 - Partnering to Success   22
3.4 Case Study 4 - Big Change Fast   24
3.5 Case Study 5 - Introducing Derivatives   26
3.6 Case Study 6 - Problems with Data   28
3.7 Case Study 7 - Small and Nimble   30
3.8 Case Study 8 - Data Payback   32
4.0 Lessons Learned   33
4.1 Buy or build?   34
4.2 Functional lessons   36
4.3 Implementation lessons   44
4.4 Benefits and costs   48
5.0 Current Big Things   51
5.1 Alternative trading systems   52
5.2 Direct market access and algorithmic trading   55
5.3 Transaction cost analysis   58
5.4 FIX   60
5.5 Markets in financial instruments directive - MiFID   64
5.6 Outsourcing   67
6.0 Planning for the Future   69


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